How to Locate Tag

Before you start the search, check the following:

• Is your device database up to date? In order to obtain the latest version of your database, synchronize it with an endpoint. (See How to Perform Synchronization)
 
• Is your reader coupled with your mobile device? (See How to Set Up a Reader)

 

• If you are using a reader – mobile device combination, verify that the reader is connected to the mobile device, indicated by .

• If is shown, tap it to restart scanning for a reader device. In case it does not turn to in a few seconds, try reconnecting the device.

• If is shown, verify that your reader is powered on, added and enabled (See How to Set Up a Reader)

1. Tap to open the Main Menu.
 

2. Tap Tags.
 

3. Pull the trigger or tap to scan a barcode.

• Alternatively, tap the icon to open the search field and type in the tag’s code.

1. Tap a tag.

• A dialog window opens at the bottom of the screen.

2. Tap Locate tag.

• Locate item screen opens.

3. Pull the trigger or tap to start scanning.

• Proximity indicator produces a sound and the arrow bar starts flashing.

• The arrow bar indicates how close the tag(s) are.